Best Western Plus Crystal HotelBar & Spa

Hotel
5 rue Chanzy - 54000 Nancy - France Show map

10 photos

TripAdvisor Traveller Rating:

Excellent, 4
Based on 742 traveller reviews

PROS

  • Close to Place Stanislas
  • 300 meters away from Nancy train station
  • Lots of shops and restaurants in the neighborhood
  • Lively area
  • Breakfast served in your room
  • Clean

CONS

  • No private parking

Rooms and rates

Enter dates to see rates

Availability calendar

August 2025
Mon Tue Wed Thu Fri Sat Sun
1 2 3
kr 1322
4
kr 1428
5
kr 1428
6
kr 1428
7
kr 1499*
8
kr 1381
9
kr 1428*
10
kr 1322
11
kr 1322
12
kr 1428
13
kr 1428
14
kr 1428
15
kr 1534*
16
kr 1428*
17
kr 1322
18
kr 1322
19
kr 1251
20
kr 1251
21
kr 1357
22
kr 1381
23
kr 1428*
24
kr 1310
25
kr 1381*
26
kr 1251
27
kr 1357
28
kr 1381
29
kr 1381
30
kr 1393*
31
kr 1251

September 2025
Mon Tue Wed Thu Fri Sat Sun
1
kr 1381
2
kr 1381
3
kr 1652*
4
kr 1357*
5
kr 1310*
6
kr 1286*
7
kr 1251
8
kr 2266
9
kr 1936
10
kr 2266
11
X
12
kr 2372*
13
kr 1936*
14
kr 1251
15
kr 1440
16
kr 1936*
17
kr 1829
18
kr 1971*
19
kr 1452*
20
kr 1369*
21
kr 1251
22
kr 1558
23
kr 2124
24
kr 2667*
25
kr 1640*
26
kr 1393*
27
kr 1369*
28
kr 1251
29
kr 1440
30
kr 1440

October 2025
Mon Tue Wed Thu Fri Sat Sun
1
kr 1735
2
kr 1688
3
kr 1664*
4
kr 1345*
5
kr 1251
6
kr 1381
7
kr 1629
8
kr 1841
9
kr 1782*
10
kr 1593*
11
kr 1345*
12
kr 1251
13
kr 1357
14
kr 1947
15
kr 2030*
16
kr 1688*
17
kr 1428*
18
kr 1393*
19
kr 1298
20
kr 1487
21
kr 1534*
22
kr 1475*
23
kr 1440
24
kr 1393*
25
kr 1369*
26
kr 1298
27
kr 1369
28
kr 1487
29
kr 1452*
30
kr 1393*
31
kr 1334*

November 2025
Mon Tue Wed Thu Fri Sat Sun
1
kr 1310*
2
kr 1251
3
kr 1558*
4
kr 1581*
5
kr 1452*
6
kr 1393*
7
kr 1334*
8
kr 1310*
9
kr 1251
10
kr 1381*
11
kr 1369
12
kr 1463*
13
kr 1404*
14
kr 1369
15
kr 1345*
16
X
17
kr 1369
18
kr 1487
19
kr 1558*
20
kr 1558*
21
kr 1440*
22
kr 1357*
23
kr 1251
24
kr 1440
25
kr 1475*
26
kr 1428*
27
X
28
kr 1334*
29
kr 1310*
30
kr 1664*

December 2025
Mon Tue Wed Thu Fri Sat Sun
1
kr 2065
2
kr 2113*
3
kr 2101*
4
X
5
kr 1818*
6
kr 1629*
7
kr 1298
8
kr 1487
9
kr 1558
10
kr 1475*
11
kr 1404*
12
X
13
X
14
X
15
kr 1440
16
kr 1487
17
X
18
kr 1404*
19
kr 1369
20
X
21
X
22
X
23
X
24
X
25
X
26
X
27
X
28
X
29
X
30
X
31
X

January 2026
Mon Tue Wed Thu Fri Sat Sun
1
X
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X
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X
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X
5
X
6
X
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X
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X
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X
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X
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X
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X
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X
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X
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X
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X
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X


Rate per night for the cheapest room available

Available

Not Available

*Package of minimum 2 nights or more


Rate per night for the cheapest room available

Available

Amenities

Important information

For safety reasons, the sauna and the hammam are strictly prohibited for children under 16 years old. Access to the Spa (pool + sauna + hammam) is authorized for children under 16 years old only from 10:00 a.m. to noon on Monday and from 8:00 a.m. to 9:30 a.m. from Tuesday to Sunday. The spa is a place of rest and relaxation. Parents must discipline their children in order to respect the tranquillity of the place under pain of exclusion. Spa access: 50 minutes offered per person and per night booked, upon mandatory reservation of your time slot at Crystal Spa by using our e-Concierge App. The spa is not very busy on week days. Therefore, please note that for ecological and economical reasons, THE SAUNA AND THE HAMMAM WILL BE TURNED ON ONLY FROM 4:00 TO 8:00 P.M. FROM MONDAY TO FRIDAY. The schedule will be normal on week-ends, public holiday or school holidays." Thank you for your understanding. Due to an increasing number of fraud or fraud attempts, please note that the full payment of your stay will be due at the time of check in (rate of the room x number of nights + city taxes) + a request of a credit card for a pre-autorisation or a cash deposit as a guarantee (minimum 50 Euros per person and per night). Also requested at check in : signature and acceptance of our Terms and Conditions, our Privacy Policy and our Internal Rules. We cannot give access to the room if those documents aren't signed. These documents can be provided by the hotel before reservation upon request. Parking: the hotel doesn’t have a private parking. You can park in the streets nearby (free of charge Mon-Sat from 6:00 p.m. to 10:00 a.m., Sundays and Holiday Days). You can also park in the public Parking Joffre Saint-Thiébaut located 300 meters away from the hotel. If you validate your parking ticket at the Front Desk before exiting with your car, you’ll get a 10% discount. Bikes: the hotel provides a free place to store your bike as it is forbidden to bring your bike to your room. The bar is usually open Mon: 6:00 p.m. - 10:00 p.m. / Tue-Wed: 6:00 p.m. - 00:00 / Thu-Sat: 5:00 p.m. - 1:00 a.m. Closed on Sunday. Schedule subject to change at any time.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Hotel Amenities and Services

General

  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • WiFi available in all areas

Activities

  • Sauna
  • Fitness centre
  • Spa and wellness centre (additional charge)
  • Massage (additional charge)
  • Hammam
  • Indoor pool
  • Indoor pool (all year)
  • Spa facilities
  • Spa/wellness packages
  • Back massage
  • Neck massage
  • Couples massage
  • Full body massage
  • Fitness
  • Walking tours
  • Bike tours (additional charge)
  • Live music/performance

Services

  • Room service
  • Meeting/banquet facilities (additional charge)
  • 24-hour front desk
  • Business centre
  • Laundry (additional charge)
  • Dry cleaning (additional charge)
  • Ironing service (additional charge)
  • Express check-in/check-out
  • Fax/photocopying (additional charge)
  • Luggage storage
  • Concierge service
  • Daily housekeeping
  • Pet basket
  • Pet bowls

Food & Drink

  • Bar
  • Breakfast in the room
  • Kid meals (additional charge)
  • Wine/champagne (additional charge)
  • Coffee house on site

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Terrace

Accessibility

  • Wheelchair accessible
  • Toilet with grab rails
  • Lower bathroom sink
  • Visual aids: Braille

Pool and wellness

  • Heated pool
  • Plunge pool
  • Sun loungers or beach chairs
  • Swimming pool
  • Swimming Pool

Reception services

  • Invoice provided

Safety & security

  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers

Your sustainability practices

Safety features

  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Access to health care professionals

Physical distancing

  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered

Location

Area Attractions

  • 550 m : Stanislas Square
  • 620 m : Nancy Opera
  • 3.4 km : Botanical Garden of Monet of Nancy
  • 3.6 km : Zénith de Nancy

Main train stations nearby

270 m : Nancy Train Station

Nearest hotels


Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance.

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