Zenitude Hôtel Résidences Nantes Métropole

Important information

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please inform Zenitude Hôtel-Résidences Nantes Métropole in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of EUR 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. For stays of more than 2 nights, a quick clean is carried out with no change of sheets or towels. End-of-stay cleaning is included. For stays of 7 to 29 nights, a weekly cleaning is included with a change of sheets and towels, as well as end-of-stay cleaning. For bookings of more than 5 rooms or 12 people, special conditions apply. Bachelor parties and similar celebrations are not permitted in the hotel. A security deposit of EUR 200 is required on arrival after 15:00. This amount must be paid by credit card. This amount will be returned to you within 7 days of your departure. The amount will be fully refunded to your credit card if no damage has been found by the establishment. It is possible to arrive outside reception opening hours, simply contact the residence in advance.taté par l'établissement.

Groups : When booking more than 4 rooms, different policies and additional supplements may apply.

Internet : WiFi is available in all areas and is free of charge.

Parking : Free public parking is possible on site (reservation is not needed).

Pets : Pets are allowed on request. Charges may be applicable.

Children and extra bed policy : Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 2 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Hotel Amenities and Services