ibis Carcassonne Est la Cité

General

• Parking
• Pets allowed
• Free parking
• Parking on site
• Private parking

Services

• Internet services

Food & Drink

• Restaurant
• Bar
• Breakfast in the room
• Snack bar
• Special diet menus (on request)
• Kid meals (additional charge)
• Wine/champagne (additional charge)
• Coffee house on site

Pool and wellness

• Outdoor pool
• Outdoor pool (seasonal)
• Heated pool
• Sun loungers or beach chairs
• Swimming pool
• Swimming Pool

Transport

• Parking garage
• Accessible parking

Reception services

• 24-hour front desk
• Luggage storage
• Private check-in/check-out
• Invoice provided

Common areas

• Terrace
• Sun terrace
• Shared lounge/TV area
• Outdoor furniture
• Picnic area

Cleaning services

• Daily housekeeping

Business facilities

• Fax/photocopying (additional charge)

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• Soundproof rooms
• Heating
• Non-smoking throughout
• Air conditioning
• Wheelchair accessible
• Toilet with grab rails
• Higher level toilet
• Lower bathroom sink
• Key card access

Safety & security

• Security alarm
• Smoke alarms
• CCTV in common areas
• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• First aid kit available

Physical distancing

• Cashless payment available
• Physical distancing rules followed

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation