Hôtel Novotel Valenciennes

General

• Parking
• Pets allowed
• Free parking
• Parking on site
• Private parking
• WiFi available in all areas

Activities

• Table tennis
• Badminton equipment
• Happy hour (additional charge)
• Live sport events (broadcast)

Services

• Internet services
• WiFi
• Free WiFi

Food & Drink

• Restaurant
• Room service
• Bar
• Breakfast in the room
• BBQ facilities (additional charge)
• Packed lunches
• Snack bar
• Special diet menus (on request)
• Kid meals (additional charge)
• Wine/champagne (additional charge)
• Fruits (additional charge)
• Coffee house on site

Pool and wellness

• Outdoor pool
• Outdoor pool (seasonal)
• Sun loungers or beach chairs
• Fence around pool
• Swimming pool
• Swimming Pool

Transport

• Parking garage
• Electric vehicle charging station
• Accessible parking

Reception services

• 24-hour front desk
• Express check-in/check-out
• Luggage storage

Common areas

• Garden
• Terrace
• Sun terrace
• Shared lounge/TV area
• Outdoor furniture

Entertainment and family services

• Children's playground
• Board games/puzzles
• Indoor play area
• Kids' outdoor play equipment

Cleaning services

• Laundry (additional charge)
• Dry cleaning (additional charge)
• Ironing service (additional charge)
• Daily housekeeping

Business facilities

• Meeting/banquet facilities (additional charge)
• Fax/photocopying (additional charge)

Miscellaneous

• Non-smoking rooms
• Family rooms
• Soundproof rooms
• Heating
• Non-smoking throughout
• Pet bowls
• Key card access

Safety & security

• Safety deposit box
• 24-hour security
• Security alarm
• Smoke alarms
• CCTV in common areas
• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• First aid kit available
• Access to health care professionals

Physical distancing

• Cashless payment available
• Physical distancing rules followed

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation
• Delivered food is securely covered