Mercure Aix les Bains Domaine de Marlioz Hôtel & Spa

General

• Parking
• Pets allowed
• Free parking
• Parking on site
• WiFi available in all areas

Activities

• Golf course (within 3 km) (additional charge)
• Bowling (additional charge)
• Live sport events (broadcast)

Services

• Internet services
• WiFi
• Free WiFi

Food & Drink

• Restaurant
• Room service
• Bar
• Breakfast in the room
• Kid meals (additional charge)
• Kid-friendly buffet
• Wine/champagne (additional charge)

Pool and wellness

• Solarium
• Spa and wellness centre
• Massage (additional charge)
• Hot tub/Jacuzzi
• Hammam
• Indoor pool
• Outdoor pool
• Outdoor pool (seasonal)
• Indoor pool (all year)
• Open-air bath
• Pool with view
• Heated pool
• Sun loungers or beach chairs
• Sun umbrellas
• Beauty Services
• Facial treatments
• Waxing services
• Manicure
• Pedicure
• Body wrap
• Spa facilities
• Steam room
• Spa lounge/relaxation area
• Spa/wellness packages
• Yoga classes
• Fitness classes
• Personal trainer
• Fitness/spa locker rooms
• Swimming pool
• Swimming Pool

Transport

• Accessible parking
• Bicycle rental (additional charge)

Reception services

• 24-hour front desk
• Express check-in/check-out
• Tour desk
• Luggage storage
• Concierge service
• Private check-in/check-out
• Invoice provided

Common areas

• Garden
• Terrace
• Sun terrace
• Outdoor furniture

Cleaning services

• Laundry (additional charge)
• Dry cleaning (additional charge)

Business facilities

• Meeting/banquet facilities (additional charge)
• Business centre (additional charge)
• Fax/photocopying (additional charge)

Miscellaneous

• Non-smoking rooms
• Lift
• Soundproof rooms
• Heating
• Non-smoking throughout
• Air conditioning
• Key card access

Safety & security

• Safety deposit box
• 24-hour security
• Security alarm
• Smoke alarms
• CCTV in common areas
• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas
• First aid kit available
• Access to health care professionals
• Face masks for guests available

Physical distancing

• Contactless check-in/check-out
• Cashless payment available
• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized
• Breakfast takeaway containers