Mercure Président Biarritz Plage

Général

• Parking
• Pets allowed
• On-site parking
• WiFi available in all areas

Services

• Internet services
• WiFi
• Free WiFi

Restauration

• Room service

Réception

• 24-hour front desk
• Newspapers
• Express check-in/check-out
• Luggage storage
• Concierge service

Divertissements et services aux familles

• Board games/puzzles
• Books, DVDs, music for children

Services de nettoyage

• Laundry (additional charge)
• Dry cleaning (additional charge)
• Ironing service (additional charge)
• Daily housekeeping

Services d'affaires

• Fax/photocopying (additional charge)

Divers

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• Lift
• Soundproof rooms
• Heating
• Non-smoking throughout
• Air conditioning

Sécurité

• Safety deposit box
• Security alarm
• CCTV in common areas
• Fire extinguishers

Équipements de sécurité

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals
• Thermometers for guests provided by property
• Face masks for guests available

Distanciation physique

• Contactless check-in/check-out
• Cashless payment available
• Physical distancing rules followed
• Mobile app for room service
• Screens or physical barriers placed between staff and guests in appropriate areas

Nettoyage et désinfection

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Sécurité des aliments et boissons

• Physical distancing in dining areas
• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Delivered food is securely covered