Novotel Suites Lille Europe

Général

• Pets allowed
• WiFi available in all areas

Activités

• Happy hour (additional charge)

Services

• Internet services
• WiFi
• Free WiFi

Restauration

• Bar
• Breakfast in the room
• Vending machine (drinks)
• Vending machine (snacks)
• Wine/champagne (additional charge)
• Bottle of water (additional charge)
• Chocolate or cookies (additional charge)
• On-site coffee house
• Breakfast options

Espaces piscine et bien-être

• Fitness centre
• Fitness

Transports

• Street parking
• Accessible parking

Réception

• 24-hour front desk
• Newspapers
• Luggage storage

Parties communes

• Library

Divertissements et services aux familles

• Board games/puzzles

Services de nettoyage

• Laundry (additional charge)
• Dry cleaning (additional charge)
• Ironing service (additional charge)
• Daily housekeeping

Services d'affaires

• Fax/photocopying (additional charge)

Divers

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• Lift
• Soundproof rooms
• Heating
• Air conditioning
• Wheelchair accessible
• Toilet with grab rails
• Higher level toilet
• Lower bathroom sink
• Visual aids: Braille
• Auditory guidance
• Key access
• Key card access

Sécurité

• Safety deposit box
• 24-hour security
• Security alarm
• Smoke alarms
• CCTV in common areas
• Fire extinguishers

Équipements de sécurité

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas
• First aid kit available

Distanciation physique

• Contactless check-in/check-out
• Cashless payment available
• Physical distancing rules
• Screens or physical barriers placed between staff and guests in appropriate areas

Nettoyage

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Property is cleaned by professional cleaning companies
• Guests can opt-out of accommodation cleaning service

Sécurité des aliments et boissons

• Physical distancing in dining areas
• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized