Grand Hotel de l'Opera BW Premier Collection

General

• Parking
• Pets allowed
• Private parking
• WiFi available in all areas

Activities

• Cycling
• Temporary art galleries (additional charge)
• Stand-up comedy (additional charge)
• Walking tours (additional charge)
• Bike tours (additional charge)
• Tour or class about local culture (additional charge)
• Live music/performance (additional charge)

Services

• Internet services
• WiFi
• Free WiFi

Food & Drink

• Room service
• Bar
• Breakfast in the room

Reception services

• 24-hour front desk
• Express check-in/check-out
• Luggage storage
• Concierge service
• Private check-in/check-out
• Invoice provided

Common areas

• Terrace
• Sun terrace
• Shared lounge/TV area

Entertainment and family services

• Board games/puzzles

Cleaning services

• Laundry (additional charge)
• Dry cleaning (additional charge)
• Ironing service (additional charge)
• Daily housekeeping

Business facilities

• Meeting/banquet facilities (additional charge)
• Fax/photocopying (additional charge)

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• Lift
• Soundproof rooms
• Heating
• Non-smoking throughout
• Air conditioning

Safety & security

• Safety deposit box
• 24-hour security
• Security alarm
• Smoke alarms
• CCTV in common areas
• CCTV outside property
• Fire extinguishers

Sustainability initiatives

• Guests have the option to reuse towels
• Have you removed, or never offered, all plastic straws?
• Have you removed, or never offered, all plastic water bottles?
• Have you removed, or never offered, all plastic cutlery and tableware?
• Guests can opt-out of daily cleaning service
• Bicycle rental (additional charge)
• Have you removed, or never offered, all plastic stirrers?
• At least 80% of lighting uses energy-efficient LED bulbs
• All windows are double-glazed
• Tours and activities organized by local guides and businesses offered
• Provide guests with information regarding local ecosystems, heritage and culture, as well as visitor etiquette

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas
• First aid kit available

Physical distancing

• Cashless payment available
• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized
• Breakfast takeaway containers