Hotel de Neuve by Happyculture

Général

• Pets allowed
• WiFi available in all areas

Activités

• Bike tours (additional charge)
• Tour or class about local culture (additional charge)
• Live sport events (broadcast)

Services

• Internet services
• WiFi
• Free WiFi

Restauration

• Room service
• Breakfast in the room
• Special diet menus (on request)
• Wine/champagne (additional charge)
• Bottle of water
• On-site coffee house
• Breakfast options

Transports

• Shuttle service (additional charge)
• Shuttle service

Réception

• 24-hour front desk
• Express check-in/check-out
• Ticket service
• Luggage storage
• Concierge service
• Private check-in/check-out
• Tickets to attractions or shows (additional charge)

Parties communes

• Library
• Shared lounge/TV area

Divertissements et services aux familles

• Board games/puzzles

Services de nettoyage

• Dry cleaning (additional charge)
• Daily housekeeping

Services d'affaires

• Fax/photocopying (additional charge)

Divers

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• Lift
• Soundproof rooms
• Heating
• Non-smoking throughout
• Air conditioning
• Wheelchair accessible
• Toilet with grab rails
• Key card access

Sécurité

• Safety deposit box (additional charge)
• 24-hour security
• Smoke alarms
• Fire extinguishers

Initiatives durables

• No single-use plastics
• Single-use miniature toiletry bottles (including shampoo, conditioner, body wash, moisturiser, hand soap)
• Guests have the option to reuse towels

Équipements de sécurité

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests
• First aid kit available

Distanciation physique

• Contactless check-in/check-out
• Cashless payment available
• Physical distancing rules
• Mobile app for room service
• Screens or physical barriers placed between staff and guests in appropriate areas

Nettoyage

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Property is cleaned by professional cleaning companies
• Guests can opt-out of accommodation cleaning service

Sécurité des aliments et boissons

• Physical distancing in dining areas
• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized