Hôtel Des Deux Iles Notre Dame

General

• Parking
• WiFi available in all areas

Activities

• Happy hour (additional charge)

Services

• Internet services
• WiFi
• Free WiFi

Food & Drink

• Room service
• Breakfast in the room
• Packed lunches
• Snack bar
• Special diet menus (on request)

Transport

• Airport shuttle
• Shuttle service (additional charge)
• Airport shuttle (additional charge)

Reception services

• 24-hour front desk
• Newspapers
• Express check-in/check-out (additional charge)
• Ticket service
• Luggage storage
• Concierge service
• Invoice provided

Common areas

• Library
• Shared lounge/TV area

Entertainment and family services

• Board games/puzzles

Cleaning services

• Laundry (additional charge)
• Dry cleaning (additional charge)
• Ironing service (additional charge)
• Daily housekeeping

Business facilities

• Meeting/banquet facilities (additional charge)
• Fax/photocopying

Shops

• Gift shop

Miscellaneous

• Non-smoking rooms
• Lift
• Soundproof rooms
• Heating
• Non-smoking throughout
• Air conditioning

Safety & security

• Safety deposit box
• 24-hour security
• Security alarm
• Smoke alarms
• CCTV in common areas
• Fire extinguishers

Sustainability initiatives

• Guests have the option to reuse towels
• Have you removed, or never offered, all plastic water bottles?
• Guests can opt-out of daily cleaning service
• Wild (non-domesticated) animals are not displayed/interacted with while captive on the property or harvested, consumed, or sold.
• At least 80% of lighting uses energy-efficient LED bulbs
• Only using water-efficient toilets (e.g. low-flow toilets, dual flush toilets)
• Only using water-efficient showers (e.g smart showers, low-flow showerheads)
• All windows are double-glazed
• Provide guests with information regarding local ecosystems, heritage and culture, as well as visitor etiquette

Safety features

• Staff follow all safety protocols as directed by local authorities
• Hand sanitizer in guest accommodation and key areas
• First aid kit available
• Face masks for guests available

Physical distancing

• Contactless check-in/check-out
• Cashless payment available
• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Delivered food is securely covered