Residhome Lyon Gerland

Important information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of EUR 250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. At point of booking, please advise the hotel how many people will occupy the apartment. Reception opening hours: Monday to Friday: 07:00 to 21:00 Saturday: 08:30 to 12:00 and 14:00 to 18:00 Sunday: 08:30 to 12:00 and 14:00 to 18:00 Please advise the hotel in advance if you anticipate arriving outside of reception hours as an access code will be required. Breakfast times: Weekdays from 07:00 until 09:00 Weekends from 08:30 until 09:30 Please note that breakfast is not served on public holidays. Please note that a daily housekeeping service is available at an additional cost. Beds are made before arrival and there is a weekly cleaning and linen change service. Please note that city tax is not charged to guests aged 17 years old and under. Kitchen cleaning can be done for a EUR 40 extra fee, upon prior request and subject to property approval.

Groups : When booking more than 10 rooms, different policies and additional supplements may apply.

Internet : WiFi is available in the hotel rooms and is free of charge.

Parking : Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Pets : Pets are allowed. Charges may be applicable.

Children and extra bed policy : Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 3 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Hotel Amenities and Services