Hôtel de Sèze & Spa Bordeaux Centre

General

• Parking
• Pets allowed
• WiFi available in all areas

Activities

• Walking tours (additional charge)
• Bike tours (additional charge)
• Happy hour (additional charge)
• Tour or class about local culture (additional charge)

Services

• Internet services
• WiFi
• Free WiFi

Food & Drink

• Restaurant
• Room service
• Bar
• Kid meals (additional charge)

Pool and wellness

• Sauna (additional charge)
• Fitness centre (additional charge)
• Spa and wellness centre (additional charge)
• Massage (additional charge)
• Hot tub/Jacuzzi (additional charge)
• Hammam (additional charge)

Reception services

• 24-hour front desk
• Luggage storage
• Concierge service
• Private check-in/check-out
• Invoice provided

Common areas

• Terrace
• Library
• Sun terrace
• Shared lounge/TV area

Entertainment and family services

• Babysitting/child services (additional charge)
• Books, DVDs, music for children
• Children television networks

Cleaning services

• Laundry (additional charge)
• Dry cleaning (additional charge)
• Ironing service (additional charge)
• Shoeshine
• Daily housekeeping

Business facilities

• Meeting/banquet facilities (additional charge)
• Fax/photocopying (additional charge)

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• Bridal suite
• Lift
• Soundproof rooms
• Heating
• Non-smoking throughout
• Air conditioning
• Designated smoking area

Safety & security

• Safety deposit box
• 24-hour security
• Security alarm
• Smoke alarms
• CCTV in common areas
• Fire extinguishers

Sustainability initiatives

• Guests have the option to reuse towels
• Have you removed, or never offered, all plastic straws?
• Have you removed, or never offered, all plastic cups?
• Have you removed, or never offered, all plastic bottles for other drinks?
• Have you removed, or never offered, all plastic cutlery and tableware?
• Key card or motion-controlled electricity for guests
• Guests can opt-out of daily cleaning service
• Water cooler/dispenser
• Have you removed, or never offered, all plastic stirrers?
• Wild (non-domesticated) animals are not displayed/interacted with while captive on the property or harvested, consumed, or sold.
• At least 80% of lighting uses energy-efficient LED bulbs
• Only using water-efficient toilets (e.g. low-flow toilets, dual flush toilets)
• Only using water-efficient showers (e.g smart showers, low-flow showerheads)
• All windows are double-glazed
• Food waste policy in place that includes education, food waste prevention, reduction, recycling, and disposal
• Tours and activities organized by local guides and businesses offered

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas
• First aid kit available
• Face masks for guests available

Physical distancing

• Contactless check-in/check-out
• Cashless payment available
• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized