Hôtel Carlina by Les Etincelles

General

• Parking
• Pets allowed
• Parking on site
• Private parking

Activities

• Fishing (additional charge)
• Skiing
• Canoeing (additional charge)
• Hiking
• Cycling
• Horse riding (additional charge)
• Ski storage
• Ski school (additional charge)
• Ski equipment hire on site
• Ski pass vendor
• Ski-to-door access
• Walking tours
• Bike tours (additional charge)
• Themed dinner nights (additional charge)
• Tour or class about local culture (additional charge)
• Cooking class (additional charge)
• Live music/performance
• Live sport events (broadcast)

Services

• Internet services
• WiFi
• Free WiFi

Food & Drink

• Restaurant
• Bar
• BBQ facilities (additional charge)
• Packed lunches
• Snack bar
• Special diet menus (on request)
• Kid meals (additional charge)
• Wine/champagne (additional charge)
• Fruits (additional charge)
• Coffee house on site

Pool and wellness

• Sauna
• Fitness centre
• Solarium
• Spa and wellness centre (additional charge)
• Massage (additional charge)
• Hot tub/Jacuzzi
• Hammam
• Indoor pool
• Indoor pool (all year)
• Heated pool
• Sun loungers or beach chairs
• Sun umbrellas
• Beauty Services
• Facial treatments
• Make up services
• Manicure
• Pedicure
• Body treatments
• Body scrub
• Body wrap
• Spa facilities
• Steam room
• Spa lounge/relaxation area
• Yoga classes
• Fitness/spa locker rooms
• Swimming pool
• Swimming Pool

Transport

• Shuttle service (free)
• Parking garage
• Electric vehicle charging station
• Accessible parking
• Shuttle service
• Bicycle rental (additional charge)

Reception services

• 24-hour front desk
• Express check-in/check-out
• Valet parking
• Tour desk
• Luggage storage
• Concierge service
• Private check-in/check-out
• Lockers
• Invoice provided

Common areas

• Terrace
• Sun terrace
• Shared lounge/TV area
• Outdoor furniture
• Outdoor fireplace

Entertainment and family services

• Children's playground
• Evening entertainment
• Board games/puzzles
• Indoor play area
• Baby safety gates

Cleaning services

• Laundry (additional charge)
• Dry cleaning (additional charge)
• Ironing service (additional charge)
• Daily housekeeping

Business facilities

• Meeting/banquet facilities (additional charge)
• Fax/photocopying (additional charge)

Shops

• Barber/beauty shop

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• Lift
• Heating
• Non-smoking throughout
• Designated smoking area
• Wheelchair accessible
• Toilet with grab rails
• Higher level toilet
• Key card access

Safety & security

• Safety deposit box
• 24-hour security
• Security alarm
• Smoke alarms
• CCTV in common areas
• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas
• First aid kit available
• Access to health care professionals
• Thermometers for guests provided by property
• Face masks for guests available

Physical distancing

• Contactless check-in/check-out
• Cashless payment available
• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Delivered food is securely covered