Chenal Hotel

General

• Pets allowed
• WiFi available in all areas

Activities

• Cycling
• Walking tours
• Live sport events (broadcast)

Services

• Internet services
• WiFi
• Free WiFi

Food & Drink

• Bar
• Wine/champagne
• Fruits
• Coffee house on site

Reception services

• Express check-in/check-out
• Luggage storage
• Private check-in/check-out
• Invoice provided

Common areas

• Terrace
• Shared lounge/TV area
• Outdoor furniture

Cleaning services

• Daily housekeeping

Business facilities

• Fax/photocopying

Miscellaneous

• Non-smoking rooms
• Family rooms
• Lift
• Heating
• Non-smoking throughout
• Designated smoking area
• Key access

Safety & security

• 24-hour security
• Security alarm
• Smoke alarms
• CCTV in common areas
• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas
• First aid kit available

Physical distancing

• Contactless check-in/check-out
• Cashless payment available
• Physical distancing rules followed
• Mobile app for room service
• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Delivered food is securely covered