nhow Marseille

General

• Parking
• Pets allowed
• Parking on site
• Private parking
• WiFi available in all areas

Activities

• Golf course (within 3 km) (additional charge)
• Windsurfing (additional charge)
• Hiking
• Cycling
• Diving (additional charge)
• Snorkelling
• Walking tours

Services

• Internet services
• WiFi
• Free WiFi

Food & Drink

• Restaurant
• Room service
• Bar
• Breakfast in the room
• Snack bar
• Kid meals (additional charge)

Pool and wellness

• Solarium
• Spa and wellness centre
• Massage (additional charge)
• Indoor pool (additional charge)
• Outdoor pool
• Outdoor pool (seasonal)
• Indoor pool (all year) (additional charge)
• Pool/beach towels
• Swimming Pool

Reception services

• 24-hour front desk
• Express check-in/check-out
• Luggage storage
• Concierge service

Common areas

• Garden
• Terrace
• Sun terrace

Entertainment and family services

• Babysitting/child services (additional charge)

Cleaning services

• Laundry (additional charge)
• Dry cleaning (additional charge)
• Ironing service (additional charge)
• Daily housekeeping

Business facilities

• Meeting/banquet facilities (additional charge)
• Business centre
• Fax/photocopying (additional charge)

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• Lift
• Soundproof rooms
• Heating
• Non-smoking throughout
• Air conditioning
• Designated smoking area

Safety & security

• Safety deposit box
• 24-hour security
• Security alarm
• Smoke alarms
• CCTV in common areas
• CCTV outside property
• Fire extinguishers

Sustainability initiatives

• Guests have the option to reuse towels
• Have you removed, or never offered, all plastic straws?
• Have you removed, or never offered, all plastic cups?
• Have you removed, or never offered, all plastic cutlery and tableware?
• Key card or motion-controlled electricity for guests
• Guests can opt-out of daily cleaning service
• Water cooler/dispenser
• Bicycle rental (additional charge)
• Have you removed, or never offered, all plastic stirrers?
• Wild (non-domesticated) animals are not displayed/interacted with while captive on the property or harvested, consumed, or sold.
• Recycling bins are available to guests and waste is recycled
• At least 80% of lighting uses energy-efficient LED bulbs
• Only using water-efficient toilets (e.g. low-flow toilets, dual flush toilets)
• Only using water-efficient showers (e.g smart showers, low-flow showerheads)
• All windows are double-glazed
• Food waste policy in place that includes education, food waste prevention, reduction, recycling, and disposal
• Invest a percentage of revenue back into community projects or sustainability projects
• Tours and activities organized by local guides and businesses offered
• Green spaces such as gardens/rooftop gardens on the property
• 100% renewable electricity is used throughout the property
• Local artists are offered a platform to display their talents
• Provide guests with information regarding local ecosystems, heritage and culture, as well as visitor etiquette

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas
• First aid kit available
• Access to health care professionals
• Thermometers for guests provided by property
• Face masks for guests available

Physical distancing

• Cashless payment available
• Physical distancing rules followed
• Mobile app for room service
• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Delivered food is securely covered