Saint Charles Hôtel & Coliving Biarritz

General

• Pets allowed
• Non-smoking rooms
• Family rooms
• Safety deposit box
• Heating
• Non-smoking throughout
• Air conditioning
• WiFi available in all areas

Activities

• Golf course (within 3 km) (additional charge)
• Massage (additional charge)
• Cycling

Services

• Room service
• Meeting/banquet facilities (additional charge)
• Business centre (additional charge)
• Express check-in/check-out
• Packed lunches
• Fax/photocopying
• Luggage storage
• Concierge service
• Shared lounge/TV area
• Pet bowls

Food & Drink

• Restaurant
• Bar
• Breakfast in the room
• Snack bar
• Special diet menus (on request)
• Wine/champagne (additional charge)
• Coffee house on site

Internet

• Internet services
• WiFi
• Free WiFi

Outdoors

• Garden
• Terrace
• Sun terrace
• Outdoor furniture

Parking

• Parking
• Parking on site
• Private parking
• Parking garage

Pool and wellness

• Sun umbrellas

Reception services

• Invoice provided

Safety & security

• 24-hour security
• Security alarm
• Smoke alarms
• CCTV in common areas
• CCTV outside property
• Fire extinguishers

Your sustainability practices

Safety features

• Staff follow all safety protocols as directed by local authorities
• Hand sanitizer in guest accommodation and key areas
• First aid kit available
• Thermometers for guests provided by property

Physical distancing

• Contactless check-in/check-out
• Cashless payment available
• Physical distancing rules followed

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized