Hôtel Ursula

General

• Parking
• Pets allowed
• Free parking
• Parking on site
• Private parking

Activities

• Golf course (within 3 km) (additional charge)
• Fishing
• Canoeing
• Hiking
• Cycling
• Horse riding
• Walking tours
• Bike tours
• Tour or class about local culture (additional charge)

Services

• Internet services
• WiFi
• Free WiFi

Food & Drink

• Room service
• Bar
• Snack bar
• Special diet menus (on request)
• Wine/champagne (additional charge)
• Fruits (additional charge)
• Coffee house on site

Pool and wellness

• Massage (additional charge)
• Hot spring bath (additional charge)
• Public Bath (additional charge)
• Sun loungers or beach chairs
• Sun umbrellas
• Back massage
• Neck massage
• Foot massage
• Couples massage
• Head massage
• Hand massage
• Full body massage
• Fitness

Transport

• Shuttle service (additional charge)
• Accessible parking
• Shuttle service
• Bicycle rental (additional charge)

Reception services

• Express check-in/check-out
• Luggage storage
• Concierge service
• Private check-in/check-out
• Lockers
• Invoice provided

Common areas

• Garden
• Terrace
• Sun terrace
• Shared lounge/TV area
• Outdoor furniture
• Picnic area

Entertainment and family services

• Children's playground
• Board games/puzzles
• Kids' outdoor play equipment

Cleaning services

• Laundry (additional charge)
• Ironing service (additional charge)
• Daily housekeeping

Business facilities

• Meeting/banquet facilities (additional charge)
• Business centre (additional charge)
• Fax/photocopying (additional charge)

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• Soundproof rooms
• Heating
• Non-smoking throughout
• Air conditioning
• Designated smoking area
• Wheelchair accessible
• Toilet with grab rails
• Higher level toilet
• Lower bathroom sink
• Emergency cord in bathroom
• Auditory guidance
• Pet bowls
• Key access

Safety & security

• Safety deposit box
• 24-hour security
• Security alarm
• Smoke alarms
• CCTV in common areas
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas
• First aid kit available
• Access to health care professionals
• Face masks for guests available

Physical distancing

• Contactless check-in/check-out
• Cashless payment available
• Physical distancing rules followed
• Mobile app for room service
• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized
• Delivered food is securely covered