La Fraîchette Hôtel & Spa

General

• Parking
• Free parking
• Parking on site
• Private parking
• WiFi available in all areas

Services

• Internet services
• WiFi
• Free WiFi

Food & Drink

• Room service

Pool and wellness

• Sauna
• Spa and wellness centre
• Massage (additional charge)
• Indoor pool
• Indoor pool (all year)
• Heated pool
• Sun loungers or beach chairs
• Beauty Services
• Spa facilities
• Spa lounge/relaxation area
• Swimming pool
• Swimming Pool

Transport

• Parking garage

Reception services

• Private check-in/check-out
• Invoice provided

Common areas

• Sun terrace
• Outdoor furniture

Cleaning services

• Daily housekeeping

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• Non-smoking throughout

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests
• First aid kit available
• Thermometers for guests provided by property
• Face masks for guests available

Physical distancing

• Contactless check-in/check-out
• Cashless payment available
• Physical distancing rules followed
• Mobile app for room service
• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized
• Delivered food is securely covered