Le Pavillon de la Reine & Spa

General

• Parking
• Free parking
• Parking on site
• Private parking
• WiFi available in all areas

Activities

• Walking tours (additional charge)
• Bike tours (additional charge)
• Tour or class about local culture (additional charge)
• Cooking class (additional charge)

Services

• Internet services
• WiFi
• Free WiFi

Food & Drink

• Restaurant
• Room service
• Bar
• Breakfast in the room
• Snack bar

Pool and wellness

• Fitness centre
• Spa and wellness centre
• Massage (additional charge)
• Hot tub/Jacuzzi
• Hammam

Reception services

• 24-hour front desk
• Newspapers
• Express check-in/check-out
• Valet parking
• Currency exchange
• Ticket service
• Luggage storage
• Concierge service

Common areas

• Garden
• Terrace
• Library
• Sun terrace
• Shared lounge/TV area

Entertainment and family services

• Babysitting/child services (additional charge)
• Board games/puzzles
• Books, DVDs, music for children

Cleaning services

• Laundry (additional charge)
• Dry cleaning (additional charge)
• Ironing service
• Daily housekeeping

Business facilities

• Meeting/banquet facilities (additional charge)
• Business centre
• Fax/photocopying

Miscellaneous

• Non-smoking rooms
• Family rooms
• Bridal suite
• Lift
• Soundproof rooms
• Heating
• Non-smoking throughout
• Air conditioning
• Designated smoking area

Safety & security

• Safety deposit box
• Security alarm
• Smoke alarms
• CCTV in common areas
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas
• Face masks for guests available

Physical distancing

• Cashless payment available
• Physical distancing rules followed
• Mobile app for room service
• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized