Hôtel Le Donjon Cœur de La Cité Médiévale 
Hotel
Located in the heart of the medieval city of Carcassonne, Hôtel Le Donjon - Cœur de La Cité Médiévale is surrounded by the city’s ancient ramparts. The hotel features a restaurant and bar. It is divided into 2 buildings. Free WiFi is provided throughout. With views of street or the garden, the rooms are individually decorated and include a flat-screen TV. They overlook either the citadel or the hotel’s garden. A buffet breakfast is served each morning at the hotel. Le Donjon’s restaurant serves traditional French cuisine and there is also a cocktail bar where guests are invited to relax in the evening. The hotel has a 24-hour reception and room service is available upon request. A dry-cleaning and laundry service is also provided at the hotel. Le Donjon is located 2.4 km from Carcassonne Train Station. The Basilica of Saint-Nazaire is a 2-minute walk from the hotel and the Château Comtal is less than 100 metres away.
TripAdvisor Traveller Rating:
PROS
- 2 minutes walk from Saint-Nazaire
- Good location
- Historical area
- Garden
- Very clean
CONS
- Soundproofing not very good
Rooms and rates
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Rate per night for the cheapest room available
Available
Not Available
*Package of minimum 2 nights or more
Rate per night for the cheapest room available
Available
Amenities
Important information
The address of the car park is: 32 Chemin des Ourtets, 11000, Carcassonne. The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has 2 car parks that are located outside the city walls. Guests arriving between 13:00 and 20:00 can be greeted at the car park. Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel. The hotel has a shuttle service and a valet service available for guests using the hotel's paid parking.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Hotel Amenities and Services
General
- Pets allowed
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Lift
- Safety deposit box
- Soundproof rooms
- Heating
- Non-smoking throughout
- Air conditioning
- WiFi available in all areas
Activities
- Tour or class about local culture (additional charge)
Services
- Room service
- Meeting/banquet facilities (additional charge)
- 24-hour front desk
- Babysitting/child services (additional charge)
- Laundry (additional charge)
- Dry cleaning (additional charge)
- Ironing service (additional charge)
- Express check-in/check-out
- Valet parking
- Fax/photocopying (additional charge)
- Luggage storage
- Daily housekeeping
- Pet bowls
Food & Drink
- Restaurant
- Bar
- Breakfast in the room
- Wine/champagne (additional charge)
Internet
- Internet services
- WiFi
- Free WiFi
Outdoors
- Garden
- Terrace
- Outdoor furniture
Parking
- Parking
- Private parking
- Accessible parking
Reception services
- Invoice provided
Safety & security
- 24-hour security
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Your sustainability practices
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- First aid kit available
- Access to health care professionals
Physical distancing
- Physical distancing rules followed
- Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- All plates, cutlery, glasses and other tableware have been sanitized
Location
Area Attractions
- 4.6 km : Carcassonne Airport (CCF)
Nearest hotels
- 250 m : Hôtel du Château & Spa Teritoria
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from €102/night - 290 m : Pelletier du Claux
from €140/night - 320 m : Les Florentines
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Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance.
