Hotel Carlton

General

• Pets allowed
• Non-smoking rooms
• Family rooms
• Lift
• Safety deposit box
• Soundproof rooms
• Heating
• Non-smoking throughout
• Air conditioning
• WiFi available in all areas

Activities

• Sauna
• Fitness centre
• Massage (additional charge)
• Spa facilities
• Back massage
• Neck massage
• Foot massage
• Couples massage
• Head massage
• Hand massage
• Full body massage
• Fitness
• Fitness/spa locker rooms
• Happy hour (additional charge)
• Live sport events (broadcast)

Services

• Room service
• Meeting/banquet facilities (additional charge)
• 24-hour front desk
• Business centre (additional charge)
• Babysitting/child services (additional charge)
• Laundry (additional charge)
• Dry cleaning (additional charge)
• Ironing service (additional charge)
• Express check-in/check-out
• Tour desk
• Fax/photocopying (additional charge)
• Luggage storage
• Concierge service
• Private check-in/check-out
• Trouser press
• Daily housekeeping
• Strollers

Food & Drink

• Bar
• Breakfast in the room
• Snack bar
• Wine/champagne (additional charge)
• Fruits (additional charge)
• Coffee house on site

Internet

• Internet services
• WiFi
• Free WiFi

Outdoors

• Sun terrace
• Outdoor furniture

Parking

• Parking
• Parking on site
• Private parking
• Accessible parking

Transport

• Public transport tickets (additional charge)

Reception services

• Invoice provided

Safety & security

• 24-hour security
• Key access
• Key card access
• Security alarm
• Smoke alarms
• CCTV in common areas
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• First aid kit available
• Face masks for guests available

Physical distancing

• Contactless check-in/check-out
• Cashless payment available
• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Delivered food is securely covered