L'Esplanade Lille

General

• Parking
• Pets allowed
• WiFi available in all areas

Activities

• Temporary art galleries
• Walking tours
• Bike tours (additional charge)
• Live music/performance

Services

• Internet services
• WiFi
• Free WiFi

Food & Drink

• Breakfast in the room
• Grocery deliveries (additional charge)
• Wine/champagne (additional charge)
• Coffee house on site
• Breakfast options

Transport

• Street parking

Reception services

• Express check-in/check-out
• Luggage storage
• Private check-in/check-out
• Invoice provided

Cleaning services

• Daily housekeeping

Business facilities

• Fax/photocopying

Miscellaneous

• Non-smoking rooms
• Heating
• Non-smoking throughout
• Air conditioning

Safety & security

• Smoke alarms
• CCTV in common areas
• CCTV outside property
• Fire extinguishers
• Carbon monoxide detector

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas
• First aid kit available
• Face masks for guests available

Physical distancing

• Contactless check-in/check-out
• Cashless payment available
• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized

Self check-in