Informação Importante
If you plan to arrive outside reception opening hours, please contact the property in advance.
When travelling with pets, please note that an extra charge of 5€ per pet, per night per apartment applies.
We acept only one pet (cat or dog ) per apartment under 20kg. Arrivals are via safes. For more information please contact us on + 33 5 59 59 11 77 (from 9 a.m. to 12:30 p.m. and from 2 p.m. to 6:30 p.m.). The apartments are available from 3 p.m.
Please note that during high season, from July 2nd to August 31st, 2025 inclusive the reception is open from Monday to Saturday, from 10:00 AM until 13:00 PM and from 2:00 PM until 17:30 PM. The reception is closed on Sunday.
During low season, the reception is closed. Arrivals will be made via 'safes' from 3pm.
Guests planning to arrive outside these hours are kindly requested to inform the hotel in advance.
When travelling with pets, please note that an extra charge of 15 EUR per pet, per night per apartment applies. We accept only one pet (cat or dog ) per apartment under 20kg.
To get the apartment key, you will need to pay the damage deposit of EUR 200 per apartment by credit card. For large events, such as Bayonne Festivals and Foire Au Jabon, the damage deposit is EUR 400 per apartment.
To get the apartment key, you will need to pay the damage deposit of EUR 200 per apartment by credit card. For large events, such as Bayonne Festivals and Foire Au Jabon, the damage deposit is EUR 400 per apartment.
You can pay the deposit by telephone. (maximum 2 days before or on the day of your arrival by calling 05 59 70 51 10 between 10 a.m. and 1 p.m. and 2 p.m. and 4 p.m.).
The property’s reception opening hours are:
– From July 2nd to August 31st, 2025 inclusive: Monday to Saturday form 10:00 AM to 1:00 PM and from 2:00 PM to 5:30 PM.
– From September 1st to December 31st, 2025 inclusive: Reception is closed.
Guests arriving outside check-in hours are advised to contact the property before their stay to arrange their check-in.
Please note that pets will incur an additional charge of €15 per night, per pet. Please note that the property can only accommodate pets with a maximum weight of 20kg or less.Por favor, informe antecipadamente sobre o seu horário de chegada. Para isso poderá utilizar a caixa de Pedidos Especiais durante o processo da reserva ou contactar a propriedade diretamente através dos dados para contacto providenciados na sua confirmação.
Esta propriedade encontra-se numa zona pedonal.
Esta propriedade não permite a realização de festas de despedida de solteiros(as) e festas semelhantes.
No momento do check-in, os hóspedes deverão apresentar um documento de identificação com fotografia e um cartão de crédito. Por favor, observe que todos os Pedidos Especiais estão sujeitos à disponibilidade e que poderão acarretar custos adicionais.
Os hóspedes com menos de 18 anos só podem fazer o check-in se acompanhados por um dos pais ou tutor legal.
Equipamentos e serviços do hotel
Geral
- Animais de estimação admitidos
- Quartos para não fumadores
- Quartos familiares
- Elevador
- Quartos insonorizados
- Aquecimento
- Proibido fumar em todas as áreas
Serviços
- Serviço de transporte (gratuito)
- Serviço de transporte
Internet
- Serviços de Internet
- Wi-Fi
- Acesso Wi-Fi gratuito
Serviços de receção
Segurança
- Chave de acesso
- Detetores de fumo
- CCTV nas áreas comuns