Mercure Strasbourg Palais des Congrès

Général

• Parking
• Pets allowed
• Free parking
• On-site parking

Services

• Internet services
• WiFi
• Free WiFi

Restauration

• Restaurant
• Room service
• Bar
• Breakfast in the room
• Special diet menus (on request)
• Kid meals (additional charge)

Espaces piscine et bien-être

• Sauna
• Massage (additional charge)
• Indoor pool
• Heated pool
• Pool/beach towels
• Swimming Pool

Réception

• 24-hour front desk
• Newspapers
• Currency exchange
• Luggage storage
• Concierge service

Divertissements et services aux familles

• Babysitting/child services (additional charge)

Services de nettoyage

• Laundry (additional charge)
• Dry cleaning (additional charge)
• Ironing service (additional charge)
• Trouser press
• Daily housekeeping

Services d'affaires

• Meeting/banquet facilities (additional charge)
• Business centre (additional charge)
• Fax/photocopying (additional charge)

Divers

• Non-smoking rooms
• Family rooms
• Lift
• Heating
• Non-smoking throughout
• Air conditioning

Sécurité

• Safety deposit box
• Security alarm
• Smoke alarms
• CCTV in common areas
• CCTV outside property
• Fire extinguishers

Équipements de sécurité

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas

Distanciation physique

• Contactless check-in/check-out
• Cashless payment available
• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas

Nettoyage et désinfection

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Sécurité des aliments et boissons

• Physical distancing in dining areas
• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Delivered food is securely covered