Dream Castle Hotel Marne La Vallee

General

• Parking
• Parking on site
• Private parking
• WiFi available in all areas

Activities

• Golf course (within 3 km) (additional charge)
• Billiards (additional charge)
• Walking tours
• Live sport events (broadcast)

Services

• Internet services
• WiFi
• Free WiFi

Food & Drink

• Restaurant
• Room service
• Bar
• Snack bar
• Vending machine (drinks)
• Vending machine (snacks)
• Kid meals (additional charge)
• Wine/champagne (additional charge)

Pool and wellness

• Sauna
• Fitness centre
• Spa and wellness centre
• Massage (additional charge)
• Hot tub/Jacuzzi
• Hammam
• Indoor pool
• Outdoor pool
• Outdoor pool (seasonal)
• Indoor pool (all year)
• Water slide
• Heated pool
• Pool bar
• Shallow end
• Pool cover
• Sun loungers or beach chairs
• Spa facilities
• Spa lounge/relaxation area
• Spa/wellness packages
• Fitness
• Swimming pool
• Swimming Pool

Transport

• Airport shuttle
• Car hire
• Shuttle service (free)
• Shuttle service (additional charge)
• Airport shuttle (additional charge)
• Electric vehicle charging station
• Accessible parking
• Airport pick up (additional charge)
• Airport drop off (additional charge)
• Shuttle service

Reception services

• 24-hour front desk
• Luggage storage
• ATM/cash machine on site
• Concierge service

Common areas

• Garden
• Terrace
• Games room
• Sun terrace
• Outdoor furniture

Entertainment and family services

• Children's playground
• Indoor play area
• Kids' outdoor play equipment

Cleaning services

• Laundry (additional charge)
• Dry cleaning (additional charge)
• Ironing service (additional charge)
• Daily housekeeping

Business facilities

• Meeting/banquet facilities (additional charge)
• Fax/photocopying (additional charge)

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• Lift
• Soundproof rooms
• Heating
• Non-smoking throughout
• Air conditioning
• Designated smoking area
• Wheelchair accessible
• Toilet with grab rails
• Lower bathroom sink

Safety & security

• Safety deposit box
• Security alarm
• Smoke alarms
• CCTV in common areas
• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas
• First aid kit available
• Access to health care professionals

Physical distancing

• Cashless payment available
• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Delivered food is securely covered