Hotel de la Cité & Spa MGallery

Hotel
Place Auguste Pierre Pont - 11000 Carcassonne - France Show map

161 photos

TripAdvisor Traveller Rating:

Excellent, 4.5
Based on 2068 traveller reviews

PROS

  • Close to Saint-Nazaire
  • Garden
  • Gourmet restaurant
  • Airport shuttle
  • Outdoor swimming pool
  • Some rooms have a balcony

CONS

  • Basic breakfast

Rooms and rates

Enter dates to see rates

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February 2021
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€ 175*
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€ 175*
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€ 178*
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€ 182*
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€ 182*
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€ 178*
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€ 175*
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€ 175*
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€ 175*
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€ 178*
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€ 182*
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€ 182*
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€ 178*
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€ 175*

March 2021
Mon Tue Wed Thu Fri Sat Sun
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€ 175*
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€ 175*
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€ 178*
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€ 182*
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€ 182*
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€ 178*
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€ 175*
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€ 175*
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€ 175*
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€ 178*
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€ 182*
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€ 182*
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€ 178*
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€ 175*
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€ 175*
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€ 175*
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€ 178*
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€ 182*
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€ 182*
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€ 178*
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€ 175*
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€ 175*
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€ 175*
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€ 185
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€ 185
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€ 198*
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€ 192*
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€ 185*
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€ 185*
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€ 192*
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€ 199

April 2021
Mon Tue Wed Thu Fri Sat Sun
1
€ 225
2
€ 218*
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€ 202*
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€ 185*
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€ 185*
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€ 185*
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€ 192*
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€ 198*
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€ 198*
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€ 192*
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€ 185*
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€ 185*
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€ 185*
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€ 192*
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€ 198*
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€ 198*
17
€ 192*
18
€ 185*
19
€ 185*
20
€ 185*
21
€ 192*
22
€ 198*
23
€ 198*
24
€ 192*
25
€ 185*
26
€ 185*
27
€ 185*
28
€ 192*
29
€ 198*
30
€ 198*

May 2021
Mon Tue Wed Thu Fri Sat Sun
1
€ 192*
2
€ 185*
3
€ 185*
4
€ 185*
5
€ 199
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€ 199
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€ 262*
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€ 218*
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€ 205*
10
€ 185*
11
€ 192*
12
€ 198*
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€ 205*
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€ 225
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€ 225
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€ 235*
17
€ 185*
18
€ 185*
19
€ 185*
20
€ 185*
21
€ 185*
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€ 185*
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€ 185*
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€ 185*
25
€ 185*
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€ 199
27
€ 199
28
€ 241*
29
€ 210*
30
€ 199
31
€ 199

June 2021
Mon Tue Wed Thu Fri Sat Sun
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€ 235*
2
€ 255
3
€ 255
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X
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X
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X
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€ 235*
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€ 235*
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€ 255
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€ 255
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€ 299*
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€ 278*
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€ 256*
14
€ 235*
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€ 235*
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€ 243*
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€ 255
18
€ 258*
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€ 250*
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€ 235*
21
€ 235*
22
€ 235*
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€ 243*
24
€ 255
25
€ 258*
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€ 250*
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€ 235*
28
€ 235*
29
€ 235*
30
€ 243*


Rate per night for the cheapest room available

Available

Not Available

*Package of minimum 2 nights or more


Rate per night for the cheapest room available

Available

Amenities

Important information

In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Swimming pool #1 is closed from Tue 15 Sept 2020 until Tue 15 Jun 2021 The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has a shuttle service and a valet service available for guests. Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel.

Groups : When booking more than 7 rooms, different policies and additional supplements may apply.

Internet : WiFi is available in all areas and is free of charge.

Parking : Private parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.

Pets : Pets are allowed. Charges may be applicable.

Children and Extra Bed Policy : All children are welcome. Up to three children under 17 years stay free of charge when using existing beds. One child under 3 years stays free of charge in a child's cot/crib. One child from 3 to 17 years stays free of charge in an extra bed. One older child or adult is charged EUR 80 per night in an extra bed. The maximum number of extra beds in a room is 1. The maximum number of total guests in a room is 4. The maximum number of children's cots/cribs in a room is 1.

Hotel Amenities and Services

Général

  • Parking
  • Pets allowed
  • Private parking
  • WiFi available in all areas

Activités

  • Tour or class about local culture

Services

  • Internet services
  • WiFi
  • Free WiFi

Restauration

  • Restaurant
  • Room service
  • Bar
  • Kid meals (additional charge)
  • Kid-friendly buffet

Espaces piscine et bien-être

  • Spa and wellness centre (additional charge)
  • Massage (additional charge)
  • Hammam (additional charge)
  • Outdoor pool
  • Outdoor pool (seasonal)
  • Pool/beach towels
  • Pool bar
  • Shallow end
  • Fence around pool
  • Swimming Pool

Réception

  • 24-hour front desk
  • Newspapers (additional charge)
  • Valet parking (additional charge)
  • Currency exchange
  • Tour desk
  • Ticket service
  • Luggage storage
  • Concierge service
  • Private check-in/check-out

Parties communes

  • Garden
  • Terrace
  • Library
  • Shared lounge/TV area

Divertissements et services aux familles

  • Board games/puzzles
  • Books, DVDs, music for children

Services de nettoyage

  • Laundry (additional charge)
  • Dry cleaning (additional charge)
  • Ironing service (additional charge)
  • Daily housekeeping

Services d'affaires

  • Meeting/banquet facilities (additional charge)
  • Business centre
  • Fax/photocopying (additional charge)

Divers

  • Non-smoking rooms
  • Family rooms
  • VIP room facilities
  • Bridal suite
  • Lift
  • Soundproof rooms
  • Heating
  • Allergy-free room
  • Non-smoking throughout
  • Air conditioning

Sécurité

  • 24-hour security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers

Équipements de sécurité

  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Face masks for guests available

Distanciation physique

  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas

Nettoyage et désinfection

  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Sécurité des aliments et boissons

  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered

Location

Area Attractions

  • 4.5 km : Carcassonne Airport (CCF)

Nearest hotels


Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance.

Reviews



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