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Hotel de la Cité & Spa MGallery 
Hotel
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Set in Carcassonne's circular walls, Hotel de la Cite Carcassonne - MGallery Collection is set in a Medieval-style chateau. The hotel features gardens and an outdoor pool with views of Saint Nazaire Basilica. Free WiFi and wired internet access is available. Classic or Provencal-style decoration and an iPod docking station feature in all of the guest rooms at Hotel de la Cite. Some rooms have a balcony with views of the city. Homemade pastries are served at breakfast and regional dishes are offered in the brasserie and summer restaurant. Guests can also dine at the Michelin-starred Barbacane restaurant or enjoy a cocktail in the bar. Guests can go wine tasting in the on-site cellar or organise a river cruise at the 24-hour reception. The hotel has a shuttle service and a valet service available for guests using the private car park. Carcassonne Train Station is 2.4 km from the property. Narbonne is 61 km away. Parking is available on site for an additional charge.
Nr. rooms : 59
TripAdvisor Traveller Rating:
Excellent, 4.5
Based on 2068 traveller reviews
PROS
- Close to Saint-Nazaire
- Garden
- Gourmet restaurant
- Airport shuttle
- Outdoor swimming pool
- Some rooms have a balcony
CONS
- Basic breakfast
Rooms and rates
Enter dates to see rates
Availability calendar
| January 2021 | ||||||
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| 4 | 5 | 6 | 7 | 8 | 9 | 10 |
| 11 | 12 | 13 | 14 | 15 | 16 | 17 X |
| 18 X |
19 X |
20 X |
21 X |
22 X |
23 X |
24 X |
| 25 X |
26 X |
27 X |
28 X |
29 X |
30 X |
31 X |
| February 2021 | ||||||
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| Mon | Tue | Wed | Thu | Fri | Sat | Sun |
| 1 X |
2 X |
3 X |
4 X |
5 X |
6 X |
7 X |
| 8 X |
9 X |
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11 X |
12 X |
13 X |
14 X |
| 15 € 175* |
16 € 175* |
17 € 178* |
18 € 182* |
19 € 182* |
20 € 178* |
21 € 175* |
| 22 € 175* |
23 € 175* |
24 € 178* |
25 € 182* |
26 € 182* |
27 € 178* |
28 € 175* |
| March 2021 | ||||||
|---|---|---|---|---|---|---|
| Mon | Tue | Wed | Thu | Fri | Sat | Sun |
| 1 € 175* |
2 € 175* |
3 € 178* |
4 € 182* |
5 € 182* |
6 € 178* |
7 € 175* |
| 8 € 175* |
9 € 175* |
10 € 178* |
11 € 182* |
12 € 182* |
13 € 178* |
14 € 175* |
| 15 € 175* |
16 € 175* |
17 € 178* |
18 € 182* |
19 € 182* |
20 € 178* |
21 € 175* |
| 22 € 175* |
23 € 175* |
24 € 185 |
25 € 185 |
26 € 198* |
27 € 192* |
28 € 185* |
| 29 € 185* |
30 € 192* |
31 € 199 |
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| April 2021 | ||||||
|---|---|---|---|---|---|---|
| Mon | Tue | Wed | Thu | Fri | Sat | Sun |
| 1 € 225 |
2 € 218* |
3 € 202* |
4 € 185* |
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| 5 € 185* |
6 € 185* |
7 € 192* |
8 € 198* |
9 € 198* |
10 € 192* |
11 € 185* |
| 12 € 185* |
13 € 185* |
14 € 192* |
15 € 198* |
16 € 198* |
17 € 192* |
18 € 185* |
| 19 € 185* |
20 € 185* |
21 € 192* |
22 € 198* |
23 € 198* |
24 € 192* |
25 € 185* |
| 26 € 185* |
27 € 185* |
28 € 192* |
29 € 198* |
30 € 198* |
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| May 2021 | ||||||
|---|---|---|---|---|---|---|
| Mon | Tue | Wed | Thu | Fri | Sat | Sun |
| 1 € 192* |
2 € 185* |
|||||
| 3 € 185* |
4 € 185* |
5 € 199 |
6 € 199 |
7 € 262* |
8 € 218* |
9 € 205* |
| 10 € 185* |
11 € 192* |
12 € 198* |
13 € 205* |
14 € 225 |
15 € 225 |
16 € 235* |
| 17 € 185* |
18 € 185* |
19 € 185* |
20 € 185* |
21 € 185* |
22 € 185* |
23 € 185* |
| 24 € 185* |
25 € 185* |
26 € 199 |
27 € 199 |
28 € 241* |
29 € 210* |
30 € 199 |
| 31 € 199 |
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| June 2021 | ||||||
|---|---|---|---|---|---|---|
| Mon | Tue | Wed | Thu | Fri | Sat | Sun |
| 1 € 235* |
2 € 255 |
3 € 255 |
4 X |
5 X |
6 X |
|
| 7 € 235* |
8 € 235* |
9 € 255 |
10 € 255 |
11 € 299* |
12 € 278* |
13 € 256* |
| 14 € 235* |
15 € 235* |
16 € 243* |
17 € 255 |
18 € 258* |
19 € 250* |
20 € 235* |
| 21 € 235* |
22 € 235* |
23 € 243* |
24 € 255 |
25 € 258* |
26 € 250* |
27 € 235* |
| 28 € 235* |
29 € 235* |
30 € 243* |
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Rate per night for the cheapest room available
Available
Not Available
*Package of minimum 2 nights or more
Rate per night for the cheapest room available
Available
Amenities
Important information
In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Swimming pool #1 is closed from Tue 15 Sept 2020 until Tue 15 Jun 2021 The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has a shuttle service and a valet service available for guests. Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel.Groups : When booking more than 7 rooms, different policies and additional supplements may apply.
Internet : WiFi is available in all areas and is free of charge.
Parking : Private parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.
Pets : Pets are allowed. Charges may be applicable.
Children and Extra Bed Policy : All children are welcome. Up to three children under 17 years stay free of charge when using existing beds. One child under 3 years stays free of charge in a child's cot/crib. One child from 3 to 17 years stays free of charge in an extra bed. One older child or adult is charged EUR 80 per night in an extra bed. The maximum number of extra beds in a room is 1. The maximum number of total guests in a room is 4. The maximum number of children's cots/cribs in a room is 1.
Hotel Amenities and Services
Général
- Parking
- Pets allowed
- Private parking
- WiFi available in all areas
Activités
- Tour or class about local culture
Services
- Internet services
- WiFi
- Free WiFi
Restauration
- Restaurant
- Room service
- Bar
- Kid meals (additional charge)
- Kid-friendly buffet
Espaces piscine et bien-être
- Spa and wellness centre (additional charge)
- Massage (additional charge)
- Hammam (additional charge)
- Outdoor pool
- Outdoor pool (seasonal)
- Pool/beach towels
- Pool bar
- Shallow end
- Fence around pool
- Swimming Pool
Réception
- 24-hour front desk
- Newspapers (additional charge)
- Valet parking (additional charge)
- Currency exchange
- Tour desk
- Ticket service
- Luggage storage
- Concierge service
- Private check-in/check-out
Parties communes
- Garden
- Terrace
- Library
- Shared lounge/TV area
Divertissements et services aux familles
- Board games/puzzles
- Books, DVDs, music for children
Services de nettoyage
- Laundry (additional charge)
- Dry cleaning (additional charge)
- Ironing service (additional charge)
- Daily housekeeping
Services d'affaires
- Meeting/banquet facilities (additional charge)
- Business centre
- Fax/photocopying (additional charge)
Divers
- Non-smoking rooms
- Family rooms
- VIP room facilities
- Bridal suite
- Lift
- Soundproof rooms
- Heating
- Allergy-free room
- Non-smoking throughout
- Air conditioning
Sécurité
- 24-hour security
- Security alarm
- Smoke alarms
- CCTV in common areas
- Fire extinguishers
Équipements de sécurité
- Staff follow all safety protocols as directed by local authorities
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
- Thermometers for guests provided by property
- Face masks for guests available
Distanciation physique
- Contactless check-in/check-out
- Cashless payment available
- Physical distancing rules followed
- Mobile app for room service
- Screens or physical barriers placed between staff and guests in appropriate areas
Nettoyage et désinfection
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Sécurité des aliments et boissons
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses and other tableware have been sanitized
- Delivered food is securely covered
Location
Area Attractions
- 4.5 km : Carcassonne Airport (CCF)
Nearest hotels
- 120 m : Best Western Le Donjon
Excellent, 4
from €89/night - 220 m : Adonis Carcassonne
Good, 3.5
from €47/night - 360 m : Hôtel du Château & Spa Les Collectionneurs
Excellent, 4.5
from €144/night - 390 m : Pelletier du Claux
from €120/night - 390 m : Hotel Du Pont Vieux
Excellent, 4.5
from €81/night
Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance.
