Hôtel Mademoiselle

General

• WiFi available in all areas

Services

• Internet services
• WiFi
• Free WiFi

Food & Drink

• Room service
• Bar
• Breakfast in the room
• Snack bar
• Special diet menus (on request)
• Vending machine (drinks)
• Vending machine (snacks)
• Fruits (additional charge)

Pool and wellness

• Outdoor pool
• Outdoor pool (seasonal)
• Heated pool
• Shallow end
• Sun loungers or beach chairs
• Sun umbrellas
• Swimming pool
• Swimming Pool

Transport

• Airport shuttle
• Shuttle service (additional charge)
• Airport shuttle (additional charge)
• Airport pick up (additional charge)
• Airport drop off (additional charge)
• Shuttle service

Reception services

• Luggage storage
• Invoice provided

Common areas

• Garden
• Terrace
• Sun terrace
• Outdoor furniture

Entertainment and family services

• Babysitting/child services (additional charge)
• Board games/puzzles
• Strollers

Cleaning services

• Daily housekeeping

Miscellaneous

• Non-smoking rooms
• Family rooms
• Heating
• Allergy-free room
• Non-smoking throughout
• Air conditioning
• Designated smoking area
• Pet bowls
• Key card access

Safety & security

• Safety deposit box
• 24-hour security
• Security alarm
• Smoke alarms
• CCTV in common areas
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas
• First aid kit available
• Face masks for guests available

Physical distancing

• Contactless check-in/check-out
• Cashless payment available
• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized